StrimioX offers user support through email and live chat. Our support team is available 7 days a week from 9:00 AM to 9:00 PM CET to assist with account issues, technical problems, and general inquiries.
2. Response Time
We aim to respond to all inquiries within 24 hours. Premium members may receive prioritized support based on their membership tier.
3. Support Channels
Email: support@strimiox.com
Live Chat: Available on the dashboard during operating hours
FAQ Section: Users are encouraged to consult the FAQ before submitting tickets.
4. Support Scope
Support includes technical assistance, account troubleshooting, payment issues, and general platform guidance. We do not offer legal, financial, or third-party support.
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